The CX Roundup – Edition 35

7, July 2017

Welcome to the 35th edition of the CX Roundup. In this blog post, we bring to you the best of customer experience news, trends and insights around the world.

Artificial intelligence is the focus of this week. We bring the diverse ways Artificial Intelligence is changing the world we live in. Conversational commerce and customer journey is also featured here, along with Robotic Process Automation.

Artificial Intelligence

A ‘Neurographer’ Puts The Art In The Artificial Intelligence

AI Is Changing How We Do Science

Artificial Better Than Scientists At Choosing Successful IVF Embryos


Robotic Process Automation

How Robotics Can Deliver Smart Wealth Advice

5 Steps To Successful RPA Implementation


Conversational Commerce

How Conversational Commerce Can Help The Travel Company

Customer Journey

How To Make The Perfect Customer Journey