30, June 2017
Welcome to this week’s edition of the customer experience roundup. This 34th edition of the CX Roundup brings to you the best of customer experience news, trends and insights around the world.
This week, we discuss the importance of delivering an omni-channel experience to create lasting relationship with customers, and the learn how Robotic Process Automation will help your contact centers and ways in which artificial intelligence can help in delivering a natural online customer experience to your customers.
That’s all for this edition!