CX ED-32-Blog

16, June 2017

The CX Roundup – Edition 32

Welcome to the 32nd edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

This week, we talk about artificial intelligence, the power of cloud in the customer experience ecosystem, and the driving force of analytics to keep customers happy.

 

Artificial Intelligence

Half Of People Who Encounter Artificial Intelligence Don’t Even Realize It

AI Can Comb Through Your Data to Create More Compelling Customer Experiences

How Will Analytics, AI, Big Data, and Machine Learning Replace Human Interactions?

 

Cloud

What Cloud Computing Customers Want: Clarity, Simplicity, Support

Moving The Collaborative Experience To The Cloud

 

Big Data and Analytics

How Data Mining Improves Customer Experience: 30 Expert Tips

Planes, Trains And Automobiles – The Growing Use Of Data Analytics

 

Have a great weekend. Let’s catch up again next Friday!


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