19, May 2017
Dear CX fellows,
The biggest focus and investment areas for the majority of businesses, this year is – Customer Experience. New technologies are also contributing their share to enhance their CX strategy. Every week, we feature interesting articles from around the world on customer experience – news, trends, guides, and tips.
For the leaders of huge conglomerates, Virtual Assistants can prove valuable in making their hectic lives a lot easier.
Cloud Computing is a highly embraced technology by enterprises for all the right reasons. Here is a fantastic article that suggests on how to conquer compliance challenges associated with the Cloud.
We always find an excuse to feature Artificial Intelligence in our CX roundup. This first segment suggests a number of ways AI can help us improve the productivity at work.
There is no denying that Artificial Intelligence is here to stay. The only question that remains is how quickly we adopt it to add true value in the digital era.
Customers react positively to a personalized experience. Retail enterprises can reap profits by delivering a more personalized experience based on the customer’s historic data. Here is how to do it.
This is all for this week on the CX Roundup. Hope you enjoyed reading it as much we had in putting it together.
Have a fantastic week until next time!