28, April 2017
This is the last CX roundup post of this month, and look what we put together for you.
The best thing to do now is make Artificial Intelligene your friend. Attention, HR Leaders are you listening.
When Artificial Intelligence is changing every other industry, how can it not knock the doors of the creative agencies? Read here how AI can help them.
A good customer support focuses more on being proactive than reactive. Here are some tips to deliver proactive communication to your customers
Social media is now the easiest way for customers to get in touch with their favorite brands. Read here how to build a good social media customer support strategy
When CX promises are made by brands, somehow they fall short when it comes to digital. To overcome this, design a CX experience that suits the digital care.
Read here why enterprises should consider transforming their contact centers or call centers into a customer hub
That’s all for this week folks. We’ll see you in May.