by Sanjay Kalra

6, July 2016

  • Customer Experience
  • Multichannel
  • Omni Channel

Everyone seems to be doing it – the UC and PBX vendors, the Unicorn startups, the Communications Service Provider & Telecom Companies. What does this mean to the market?

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by Sethu Madhavan

1, July 2016

  • Cloud
  • Contact Center
  • Multichannel

Congratulations. The cloud solution you selected comes with a package of benefits. But it is bound to give you many a sleepless night before your decision is proven right. Here’s how you can minimize them.

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