by Archana Sangili

8, December 2017

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  • Artificial Intelligence
  • Cloud
  • Customer Journey
  • Technology

Welcome to the 55th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

1, December 2017

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  • Artificial Intelligence
  • Cloud
  • Contact Center Analytics
  • Omni Channel

Welcome to the 54th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

24, November 2017

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  • Analytics
  • Artificial Intelligence
  • Cloud
  • Customer Service

Welcome to the 53th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

17, November 2017

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  • Artificial Intelligence
  • Customer Journey
  • Technology

Welcome to the 52th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

10, November 2017

CX-RoundUp-Edition 51
  • Artificial Intelligence
  • Cloud
  • Customer Experience

Welcome to the 51st edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

3, November 2017

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  • Analytics
  • Artificial Intelligence
  • Mobile
  • Uncategorized
  • Virtual Assistants

 Clearly, smartphones are the modern customer’s much-beloved gadgets. Having recognized this, brands have been connecting with them to offer a quicker and more seamless experience. While apps were at the forefront of the mobile experience, more recently – Virtual Assistants (VA) are steadily gaining prominence as the go-to mode of rapid-fire and purposeful interactions. Though […]

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by Archana Sangili

3, November 2017

CX-RoundUp-Blog_50
  • Analytics
  • Artificial Intelligence
  • Customer Journey

Welcome to the 50th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

27, October 2017

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  • Artificial Intelligence
  • Customer Journey
  • Omni Channel

Welcome to the 49th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

20, October 2017

CX-RoundUp-BlogBanners_48
  • Artificial Intelligence
  • Customer Experience
  • Technology

Welcome to the 48th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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by Archana Sangili

13, October 2017

CX-RoundUp-BlogBanners_47
  • Artificial Intelligence
  • Contact Center
  • Technology

Welcome to the 47th edition of the CX Roundup. We eagerly bring to you the best of customer experience trends, news, and insights from around the world.

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