by Archana Sangili

30, March 2018

CX-RoundUp-BlogBanners_70
  • Customer Experience
  • Customer Service
  • Omni Channel

Here’s the latest from the world of the Customer Experience for your weekend reading – the highs and lows, the movers and shakers, the drama, the action and the debates, in this week’s roundup. World’s best airports for customer experience Airports have come a long way from eons ago when the Wright brothers first successfully […]

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by Archana Sangili

23, March 2018

CXRoundup 69
  • Artificial Intelligence
  • Customer Experience
  • Customer Service

Here’s the latest from the world of the Customer Experience for your weekend reading – the highs and lows, the movers and shakers, the drama, the action and the debates, in this week’s roundup.

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by Archana Sangili

21, March 2018

Retail Customer Experience
  • Customer Experience
  • Customer Lifetime Value
  • Customer Service

For a good retail customer experience, the content strategy should include the various stages of the customer life cycle. Although the customer life cycles are shorter for retail businesses, if their content is eye-catching, and it can guide customers to what they are looking for without much trouble, leading to better sales.

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by Archana Sangili

16, March 2018

CX RoundUp 68
  • Customer Experience

We bring you last week’s roundup of the customer experience world – the highs and the lows, the movers and the shakers, the drama, the action and the debates. A happier experience for kids: For years, Disney’s timeless stories have been illuminating the minds of children worldwide. Now, they want to touch their lives outside […]

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by Archana Sangili

9, March 2018

CXRoundup 67
  • Artificial Intelligence
  • Customer Experience

Last week’s round-up of the customer experience world – the highs and the lows, the movers and the shakers, the drama, the action and the debates. The White House doesn’t want to lag behind the private sector on customer experience: Numbers have shown that the satisfaction level with federal services is at an 11-year high. […]

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