Servion boasts of state-of-the-art labs in Chennai (India), Singapore and Princeton (US). Servion uses VMWare images of different Cisco components to simulate customer requirements as well as conduct PoCs for potential customers. Servion built tools help load test the infrastructure that is deployed hence ensuring stable production systems.

The components housed in these premises include

• Communication Manager 5.0 / 5.1 / 6.0 / 6.1
• Voice gateway 2811 / AS54xx
• Cisco Unity for voice mail
• Unified Contact Center Express 4.5 / 5.0
• Unified Contact Center Enterprise 5.0 / 6.07.0 / 7.1 / 7.2 / 7.5
• Meeting Place
• IP IVR 4.5 / 5.0
• CVP 4.0 / 4.1 /7.0
• Integrations with Avaya S8700 and AIR via the ICM