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As a customer-centric and relationship-based division, PED continues to provide extended maintenance & support while your products reach the users and begin to stabilize in the market. Once the product is ready for the market, we work with you to define your ongoing product support needs. Based on your business objectives, we assemble a dedicated team to ensure that the support and maintenance engagement serves your business goal.
This engagement adheres to mutually agreed SLA’s and offers both off-time support and 24 x 7 services on custom applications, and products which are developed either in-house or by a 3rd party.
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